Privacy Policy – Memid Games

1Introduction

This Privacy Policy applies to all mobile games developed and published by us — released under the developer name Muhammad Alamgir on the Apple App Store and Memid Games on Google Play (together, "we", "us", or "our"). It explains how we handle information when you play our games or contact us for support. By using our games, you agree to the practices described in this policy.

2Information We Collect

We aim to collect as little personal information as possible. Depending on the game and how you use it, we may collect:

Device information such as device model, operating system version, and language settings
Gameplay data such as progress, scores, and in-game preferences
Anonymous usage and crash data, collected via Google Firebase, to help us fix bugs and improve performance
Contact details (name and email) only when you voluntarily reach out through our support form

We do not knowingly collect sensitive personal information such as government IDs, financial account details, or precise location data.

3How We Use Information

Information we collect is used to:

Operate, maintain, and improve our games
Identify and fix bugs, crashes, and performance issues
Respond to your support requests and feedback
Process in-app purchases through the app store platforms

We never sell your personal information to third parties.

4Third-Party Services

Our games use the following third-party services, which may collect and process information as described in their own privacy policies:

Analytics

Google Firebase — app analytics, crash reporting, and performance monitoring

Advertising & Monetization

In addition, app downloads and in-app purchases are processed entirely through the Apple App Store and Google Play, subject to Apple's and Google's own privacy policies.

5Advertising

Our games display advertisements served by the third-party ad networks listed in Section 4. These networks may collect and use device identifiers (such as Apple's IDFA or Google's Advertising ID), IP address, and general device information to serve, measure, and improve ads — including, where you have consented, personalized ads.

You can limit ad tracking or reset your advertising identifier at any time through your device settings — on iOS: Settings → Privacy & Security → Tracking; on Android: Settings → Google → Ads. Where required by law (such as in the EU/EEA and UK), our games will ask for your consent before showing personalized ads, and you can decline and still play with non-personalized ads instead.

6Children's Privacy

Our games are designed to be enjoyable for everyone, and we take children's privacy seriously. We do not knowingly collect personal information from children under 13 (or the applicable age in your region). If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

7Data Retention & Security

We retain information only for as long as necessary to provide our services and fulfill the purposes described in this policy. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.

8Your Rights

Depending on your region, you may have the right to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise any of these rights, simply reach out through our support page and we'll be happy to assist.

9Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our games after changes are posted means you accept the revised policy.

10Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out through our support page. We read every message and respond within 24–48 hours.